Research paper on customer satisfaction

Short essay description
Customer satisfaction is the important factor which means whether the customer enjoyed the quality and the price of the product or not. The term is extremely popular in marketing and plays the key role in the development and functioning of every business. It is obvious that business develops only if it sells its goods and services and in order to sell them successfully the businessman should attract new and new customers with the help of the quality of his production. When the customer is satisfied with the product, he will continue buying it and will probably become a returning customer. Furthermore, he will advise the service to his relatives and friends, as a result the number of customers increases without the expenditures on extra advertising. There are several factors which influence customer satisfaction.

Consumer Satisfaction in Automobile Industry

(PDF) Consumer Satisfaction in Automobile Industry | Aliasger Fanaswalla -

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Customer Satisfaction & CRM Free Essay Sample & Outline

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